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RFIs & NCRs

RFIs and NCRs are modules in the ETHOS platform that help clarify project requirements and maintain quality standards on construction sites.

ETHOS RFI list view showing open requests for information with status and assignee columns

What Are RFIs and NCRs in Construction?

Requests for Information (RFIs): A formal communication tool used when items in the contract or specifications are missing, unclear, or conflicting. RFIs provide a record of clarifications or confirmations from the owner or design team needed to continue construction.

Non-Conformance Reports (NCRs): Used to document any deviations from project specifications or cases where work does not meet agreed quality standards.

ETHOS RFI detail card displaying request description, attachments, and response timeline
ETHOS RFI timeline view tracking request submission, review, and resolution dates

RFI & NCR Tracking Features

  • Submit RFIs to gather information or resolve conflicts in project documents
  • Record and track clarifications to ensure everyone is working from the same understanding
  • Issue NCRs to document non-conformances and trigger corrective actions

Benefits for Construction Teams

RFIs help teams resolve uncertainties and keep construction moving without delays. NCRs maintain project integrity by ensuring all work meets the required standards.