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RFIs & NCRs

RFIs and NCRs help teams eliminate ambiguity, align on project requirements, and maintain consistent quality standards throughout every phase of the project.

ETHOS RFI list view showing open requests for information with status and assignee columns

What Are RFIs and NCRs in Construction?

Requests for Information (RFIs): A formal communication tool used when items in the contract or specifications are missing, unclear, or conflicting. RFIs provide a record of clarifications or confirmations from the owner or design team needed to continue construction.

Non-Conformance Reports (NCRs): Used to document any deviations from project specifications or cases where work does not meet agreed-upon quality standards.

ETHOS RFI detail card displaying request description, attachments, and response timeline
ETHOS RFI timeline view tracking request submission, review, and resolution dates

RFI & NCR Tracking Features

  • Submit RFIs to gather information or resolve conflicts in project documents
  • Record and track clarifications to ensure everyone is working from the same understanding
  • Issue NCRs to document non-conformances and trigger corrective actions

Benefits for Construction Teams

RFIs help teams resolve uncertainties and keep construction moving without delays. NCRs maintain project integrity by ensuring all work meets the required standards.